![AIFS Member Resource](/sites/default/files/2020-02/afs-for-012-food-borne-illness-complaint-form_20200127_Page_1.jpg)
Print out this form and keep it close to the phone so that employees record all of the required information if a food-borne illness complaint is received.
Food-borne illness outbreaks can have a devastating impact on a food business.
All employees must be trained to handle food-borne illness complaints in a professional, attentive and empathetic manner.